Have a Cyber Emergency?
CONTOUR SECURE CLOUD

Recover your data.
Keep your business
moving.

Protect a recovery copy. Restore critical applications. Run them in Contour Cloud. Air-Gapped Tertiary Site Recovery combines an isolated vault with enterprise IaaS, giving your business an alternate place to operate while your primary environment recovers.

An isolated copy. A defined recovery process. Capacity for critical operations.
RECOVERY VAULT + CONTOUR CLOUD IaaS
THE BUSINESS QUESTION

Where will your
business run
after a breach?

Preserving data is part of the plan. Applications also need somewhere to run.

When production systems become unavailable or untrusted, a recovery copy needs a usable destination. AGSR brings an isolated tertiary copy together with Contour Cloud compute, storage, and networking, planned around the workloads your business needs first.

See how IaaS supports continuity
THE RECOVERY PATH

Separated for protection.
Prepared for recovery.

Explore how data moves into the vault, how teams test recovery, and where priority workloads can operate.

YOUR ENVIRONMENT

Production

Critical applications
and protected data

Source workloads
Protected data
transfer
CONTOUR CLOUD

Landing zone

Receive selected copies
and recovery points

Controlled transfer
Transfer window
then disconnect
TERTIARY SITE

Air-gapped vault

Separately controlled
recovery copies

Isolated between transfers
SEPARATE FROM THE VAULT

Planned Contour Cloud IaaS

A recovery destination with compute, storage, and networking sized for priority workloads.

Capacity planned
01 / PROTECT

Selected data enters through a controlled transfer path. The agreed isolation method separates the vault from production connectivity between transfers.

Illustrative architecture. The actual isolation method, transfer cadence, platform compatibility, and recovery capacity are established during solution design.

IaaS FOR OPERATIONAL RECOVERY

A recovery copy.
And a place
to operate.

Give critical applications a destination before an incident. Contour Cloud Infrastructure as a Service (IaaS) brings together compute, storage, networking, and virtualization to run selected recovered workloads while your primary environment is investigated and rebuilt.

Dell PowerEdge and Cisco UCS compute, VMware and XCP-ng virtualization, and Arista networking form the foundation for an alternate operating environment. Zerto supports replication and recovery workflows where selected for your design. The isolated vault and the environment running your applications remain separate.

Explore the IaaS foundation Plan your priority workloads
BUSINESS CONTINUITY PLANAGSR + IaaS
01

Choose what runs first

Identify essential applications and their identity, database, network, and integration dependencies.

02

Plan recovery capacity

Define the compute and storage profile, connectivity, capacity readiness, and operating duration.

03

Validate before operation

Test selected recovery points and application behavior in an isolated environment.

04

Return on your terms

Document the controlled transition back once your primary environment is ready.

THE CONTOUR CLOUD IaaS FOUNDATION

Infrastructure for
your next recovery step.

Build the recovery destination around the applications you need to operate: their capacity, connections, access requirements, and dependencies.

Contour Cloud Stack: client data, applications and operating systems; Contour infrastructure with VMware and XCP-ng virtualization, Dell PowerEdge and Cisco UCS compute, Dell, HPE and TrueNAS storage, Veeam and Zerto recovery, and Arista networking.
Contour Cloud Stack · Platform selection, compatibility, and management responsibilities are defined for your service.
01 / COMPUTE

Dell PowerEdge / Cisco UCS

Server infrastructure for the compute capacity your recovered applications need.

02 / VIRTUALIZATION

VMware / XCP-ng

Virtualization platforms to host selected workloads in the Contour Cloud recovery environment.

03 / NETWORKING

Arista

Data center networking connects recovery compute, storage, and the services your applications rely on.

04 / REPLICATION & RECOVERY

Zerto

Replication and recovery workflows for supported workloads, with recovery points and procedures defined in your plan.

Dell, HPE & TrueNAS storage

Storage options sized for application data, recovery testing, and the agreed operating period, with capacity and performance defined for your workloads.

Access designed for recovery

Define segmentation, approved access, and connectivity for users and application dependencies.

Your solution design defines platform compatibility, licensing, capacity readiness, and recovery objectives for the selected workloads.

CINCH CLOUD MANAGEMENT

Your environment.
A clearer view.

View cloud resources, inspect workloads, and access self-service orchestration through Cinch. Explore this sample dashboard to see how infrastructure visibility supports everyday operations and recovery planning.

cinch’
INTERACTIVE SAMPLE
CLOUD / DASHBOARD
CLOUD OVERVIEW

Your cloud, at a glance.

Illustrative environment · Example data

SELF-SERVICE CLOUD TOOLS

Cinch brings infrastructure visibility and self-service orchestration into one cloud management experience. Available actions depend on your permissions and service configuration.

Sample experience based on Contour’s Cinch dashboard. All names and figures are illustrative. Controls explore example data only.

See what is running

Review workloads across platforms and regions, with CPU, memory, storage, and status in view.

Understand capacity

See allocated resources and capacity information to inform operating and recovery plans.

Manage with Cinch

Access cloud IaaS and self-service orchestration, with available functions determined by your service and role.

PROTECTION WITH A DEFINED PROCESS

Isolation is part
of the architecture.

Define the controls around the recovery copy, its access, and the way it returns to service.

01

Controlled connections

Define the transfer path and how it disconnects from production between transfer windows.

02

Separate access

Establish vault access roles and recovery approvals apart from everyday production administration.

03

Defined retention

Choose retention and encryption controls, with immutability where the selected platform supports it.

04

Recovery validation

Test candidate recovery points and application dependencies before bringing workloads into operation.

THE CONTOUR SERVICE

One plan around
your environment.

Contour works with your team to define the protected workloads, the tertiary site, and the steps required to resume critical operations.

01

Discovery and recovery design

Workload scope, priorities, recovery objectives, dependencies, retention, and responsibilities.

02

Deployment and isolation

The landing zone, transfer workflow, vault controls, and recovery infrastructure defined in your design.

03

Monitoring and operational support

Visibility into agreed service components, detected exceptions, escalation, and recovery assistance within the selected scope.

04

Testing and recovery planning

Documented runbooks, validation of selected workloads, and a planned return to the primary environment.

DATA PROTECTION & RECOVERY OPTIONS

Built around workload fit.

The design can draw on these platforms, selected and validated for your environment.

SUPPORTED TECHNOLOGIES
Rubrik
Veeam
Zerto, a Hewlett Packard Enterprise company

Technology selection and recovery workflows are designed around your workloads and service requirements.

RubrikData protection and recovery workflows
VeeamData protection and recovery workflows
ZertoReplication and recovery-point workflows
XCP-ngA virtualization option for recovery compute

These are possible design components. They do not represent a universally compatible bundle.

COMMON QUESTIONS

The details
behind the plan.

How does AGSR support operations after a breach?

AGSR combines a separately controlled recovery copy with an alternate recovery destination. With IaaS included and configured, selected validated workloads can operate in Contour Cloud while the primary environment is investigated and rebuilt. The scope and operating duration are agreed in advance.

Does a separate site automatically create an air gap?

The design must define the isolation controls and the transfer process. A different location or a replicated copy alone does not establish the isolation method. Your design documents how connections close and who can access the vault.

How quickly can applications return to service?

Timing depends on data volume, transfer cadence, recovery capacity, security review, application dependencies, and required decisions. RPO and RTO targets are defined for in-scope workloads. They become service commitments only when the service order expressly includes them.

Is IaaS capacity always running?

Capacity readiness is a design decision. The service order defines what resources are included, how they become available, their operating duration, and any activation or usage charges.

Can we use our existing technology?

Contour evaluates your current platforms, workload formats, connectivity, and licensing before selecting the technology mix. Compatibility and recovery steps require validation for each design.

START WITH YOUR CRITICAL OPERATIONS

Where does your
recovery plan
take you?

Talk with Contour about an isolated tertiary site and the cloud infrastructure your priority workloads may need.

Talk to an Expert

A focused recovery conversation

Bring your priority applications, current recovery design, and business objectives. We’ll discuss:

  • The workloads that need to return first
  • The vault’s transfer and isolation method
  • The infrastructure required to operate
  • Testing, responsibilities, and recovery targets
sales@contourds.com
ILLUSTRATIVE CLIENT USE CASE / FOOD MANUFACTURING

13 global sites.
Two active data centers.
Another path to recovery.

A global food manufacturer uses Contour Secure Cloud: Air-Gapped Tertiary Site Recovery (AGSR) to add an isolated recovery layer and an alternate place to run priority business applications.

THE ENVIRONMENT

Connected operations across 13 sites.

Two active-active data centers support applications used across the global business. In this example, recovery priorities include identity services, ERP, inventory and warehouse systems, and order processing.

THE CHALLENGE

A breach changes the recovery question.

If an incident affects both data centers or their shared access, the team needs a recovery copy outside that exposure—and infrastructure where selected applications can run while the primary systems are investigated and rebuilt.

THE CONTOUR APPROACH

Protect, validate, then operate.

Selected recovery copies move through a controlled transfer process into Contour’s isolated tertiary vault. The recovery plan defines isolation controls, retention, access, and the capacity needed in a separate Contour Cloud IaaS environment.

13
GLOBAL SITESBusiness applications & dependencies
PRIMARY ENVIRONMENT

Data center A

Active

↔
PRIMARY ENVIRONMENT

Data center B

Active

Controlled transfer → isolation between transfer windows
CONTOUR SECURE CLOUD / TERTIARY RECOVERY
01

Isolated AGSR vault

Separately controlled recovery copies

Controlled retrieval & validation ↓
02

Separate IaaS environment

Compute, storage, and networking for selected recovered applications

THE RECOVERY SEQUENCE

Bring the business back in a planned order.

01

Assess & select

Contain the incident and select candidate recovery points with the response team.

02

Validate

Test selected applications and dependencies in the separate recovery environment.

03

Operate in Contour Cloud

Run approved priority workloads on IaaS and reconnect sites through planned access.

04

Return to primary

Transition workloads back when the primary environment is ready.

THE BUSINESS VALUE

A recovery plan that includes somewhere to operate.

The manufacturer can plan how essential business systems resume service across its sites while remediation continues. Cinch provides visibility into the cloud resources and workloads supporting that recovery.

Illustrative scenario, not a named customer case study or a statement of achieved results. Workload priorities, site connectivity, recovery capacity, and recovery objectives are defined during solution design.

What would recovery look like for your business?

Explore the AGSR approach or ask Contour to help map your workloads, sites, and recovery priorities.